01 · Listen
What a call sounds like
A sample, so you can hear the pace. It asks what you’d ask, in order, and doesn’t rush people.
- HelloCaller
02 · Setup
Running in an afternoon
No scripts to write, no app for your customers to download.
- Tell it about your businessYour hours, where you work, the kinds of calls you get, what to ask, and who gets told. Plain questions, plain answers.
- Forward your calls, or get a numberYour existing number keeps working. Calls you don’t pick up, or all of them, go to your assistant.
- Leads land where you lookThe right person gets an email or a text within seconds. Every call, with its transcript, is in the app on your phone.
03 · What it does
The front-desk job. Not a phone tree.
Built by a working roofing contractor who was tired of missed calls.
04 · Calendar
Visits land where you already look
Google Calendar syncs both ways: new visits go on it, and times you’re already busy are never offered to callers. Apple Calendar and Outlook subscribe to a private link.
05 · Who it’s for
Any business where the person who answers the phone is the person doing the work
- Roofing
- Plumbing
- HVAC
- Electrical
- Landscaping
- Painting
- Restoration
- Cleaning
- Pest control
- Auto repair
- Appliance repair
- Property management
- Concrete
- Eavestrough
- Siding
- Snow removal
06 · Questions
Straight answers
Will callers know it’s not a person?
It sounds like a person and it doesn’t announce itself. If someone sincerely asks, it tells the truth. You decide whether it asks permission to record the call; we recommend it, and Alberta privacy law expects it.
Can I keep my phone number?
Yes. You forward your existing number, either only the calls you miss or all of them. Or we give you a new local number.
What happens with an emergency?
You tell it what counts as urgent for your trade. Those calls get flagged first, texted to the right person, and the caller is told someone will call back as soon as possible.
Does it book jobs on its own?
Your choice. It can take the caller’s preferred times and leave the booking to you, or pencil a tentative visit into an open slot for you to confirm. It never books anything as final.
Where do the leads go?
Email, text, or both, per kind of call, to whoever you pick. Everything is also in the app with the full transcript.
What does it cost?
We’re onboarding businesses one at a time right now and setting pricing with them. Ask for an invite and we’ll talk.
07 · Get in
Get an invite
HelloCaller is invite-only while we onboard businesses one at a time. Tell us a little about yours and we’ll be in touch.